Covid 19 Update

Chiswick Street Dental Practice Reopening
Routine dentistry was suspended with the outbreak of coronavirus. The practice will reopen on the 8th June. It will be some time before dental services return to what you previously experienced as normal. However, we are doing all we can to ensure you receive the treatment you require in the safest way. Routine dentistry during COVID-19 requires the correct social distancing measures and personal protective equipment to be in place. We are working hard to source protective equipment and adapt the practice environment to maintain social distancing measures. We will not be able to offer all treatments from 8th June, but we will  prioritise our patients based upon their needs. The national level of risk and uncertain supply of essential PPE (particularly certain masks) dictates whether we can offer aerosol-generating procedures. As a result, in the early stages after reopening, like many other  practices we must continue to triage  patients and refer to  urgent dental centres for high risk treatments.
What  changes will there be?  
·         If you call to make an appointment, you will be asked some screening questions. You’ll be asked those same questions again when you arrive for your appointment.
·         A one-way system is in place. Let us know you have arrived by using the video doorbell/ intercom at the front door. Wait until we have acknowledged your arrival then make your way to the side door under the archway. We will let you enter the practice.
·         You will  be asked to wash your hands when you arrive, leave belongings outside the surgery,  and  use hand sanitizer before you leave.
·         You will also find that the waiting rooms are sparsely furnished without magazines newspapers or toys.
·         You will also notice that we will be wearing different protective equipment to what you are used to seeing.
·         Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

How you can help:
·         Please do not attend without an appointment.
·         Please do not arrive too early at the practice. If necessary wait outside.
·         With the exception of children and persons in need, patients should come alone.
·         A distance of at least two metres mush be observed if another patient is present in the dental practice.
·         Staff will not shake your hand.
·         If you show symptoms following appointment booking, you should contact the practice by phone 01228 409140.